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Archive for the ‘Acknowledging Emotions’ Category

At a campaign stop in New Hampshire, Hillary broke down and was near tears as she described what is at stake for both her and for the country in this election. Hillary’s every move is, of course, being watched right now, as she appears to be about to lose the New Hampshire primary by an even [...]

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One of the things I’ve learned from work is around setting expectations. The work that we do is often ambiguous and we often take our clients through a process is is scary, uncontrollable and unlike anything they’ve ever been involved in before. And we need to get through that process so that we can generate [...]

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